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February 2021
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IN THIS ISSUE

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Education News
The SSA is gearing up for our Spring Conference & Trade Show in Nashville.

Government Relations
You can save money if you simply follow the law.

Service With a Click
Online chat gives device-loving customers quick access to assistance.

What Is Their “Why?”
Understanding the needs of the customer will make storage operators more successful.

Service Breeds Loyalty 
Relationships and reliable service aid retention efforts for storage operators.

New Realities
As the self storage business evolves, it helps to think inside the box.

Legal Q&A
What are your responsibilities when it snows at your facility?

State Association News

Industry Report

SSA Magazine Advertisers 

Data Depot
We take a look at storage data from the Northeast Region of the United States.

 

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